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What to Expect When Applying as a New Customer
What to Expect When Applying as a New Customer

This article outlines the next steps after you submit your Become a Customer form.

Sysco Team avatar
Written by Sysco Team
Updated over a week ago

Welcome to Sysco! We're excited that you want to become a customer.

Who we are

Sysco is the world’s global foodservice leader. Our robust international network supports customers in 90 different countries around the world.

Sysco partners with restaurants of every size, from small businesses to multinational chains. We work to be your most trusted business partner. Whether you are a seasoned veteran of the foodservice industry or an entrepreneur just getting started, Sysco provides technology for every aspect of your business.

Streamline inventory management with our leading technology. Grow your business with our menu consulting services. Sysco’s global reach and unrivaled supply chain connect you with exceptional produce, choice cuts of meat, high quality seafood, exotic imported items, and more. By connecting with Sysco, you join the industry’s best distribution network.

Who we serve


Become a Customer

Fill out our Become a Customer form and get connected with one of our representatives in as little as 1 business hour. Qualified buyers could be eligible to begin purchasing through our self-service platform in as little as 2 hours.

We're excited to get to know you and your business better! To ensure we can provide the best possible experience, please be prepared to provide the following information about your business. This will help us tailor our conversation to your specific business needs.

You don't have to have all the answers, but we do need some key information to get started, like your commercial address, projected open date, and business type. We can't wait to learn more about how we can support your business!

  1. Is the business currently operational? If so, how long have you been open?

  2. Who is your current provider? Have you worked with Sysco in the past?

  3. Who is/are the primary decision maker(s) for the business?

  4. What type of business is this? (Reference Who we serve)

  5. What type of cuisine do you serve?

  6. What is your seating capacity?

  7. How many employees does your business staff?

  8. What is the commercial address where you will receive deliveries?

  9. How often will you be placing orders?

  10. What are you spending per week and do you expect this to change?

  11. What are the top 10 products you are interested in?

  12. Do you have a preference for delivery times/days?

  13. Are there any special delivery requirements?

  14. Would you be able to place your orders online?

  15. What is your timeline for making a decision?


Questions

If you have any questions, we are happy to answer them! Be sure to check out the Help Center linked below as it has articles to walk you through the onboarding process and offers answers to your questions. If you have any other questions about the onboarding process or your application, contact us at syscomarketresponse@sysco.com or at 888.836.5662

Related articles linked below. Click here to view our entire Help Center.

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