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Log in to and out of Sysco Shop

How to access our online ordering platform, Sysco Shop.

Sysco Team avatar
Written by Sysco Team
Updated over 3 weeks ago

With Sysco Shop, you can browse our premier catalog, create custom lists, and track your delivery in real-time.

If you have not yet been registered for Sysco Shop, Portal, or Delivery, please contact your Sysco Associate to gain access.


Log in to Shop Web

Enter your email address and click Next.

Then, enter your password and click Log In.

If you don't remember your password, click Forgot my password and follow the prompts to reset your password.

If you're a Sysco Associate, once you enter your email and click Next, you'll be prompted to follow the steps to log in with your Network ID and password.

If you encounter problems with accessing your account due to password-related issues, the following steps may help resolve them effectively.

Common Troubleshooting Steps

  1. Verify Your Email Address: Ensure that your registered email address is active and properly linked to your account.

  2. Send a Password Reset Email: Use the 'Forgot Password' feature on the login page to request a password reset email. - Check your email inbox for the reset email. Remember to also check your Spam, Junk, or Clutter folders as the email might be filtered there. - Note that password reset links expire within 24 hours. If the link has expired, request a new one.

  3. Reset Your Password: Follow the instructions in the password reset email to create a new password. - Ensure the new password meets any specified requirements, such as minimum length or inclusion of specific characters.


Sign Out of Shop Web

To log out of the Web application, click on the profile icon with your name in the blue navigation bar then select Sign Out. The sign out button can be accessed from any screen in Shop.


Shop Web is optimized for computers and laptops. If you attempt to log into Shop Web on your mobile device, you will see a modal directing you to the Shop Mobile app.

For instructions on how to log into our mobile app, check out this article.


Related articles linked below. Click here to view our entire Help Center.

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